Spins are limited to 3 spins per booking. Should you not complete/confirm your booking, you will not be able to bid for rooms for a 24 hour period.
If you do not select the first bid and choose to spin again, you forfeit the previous bid.
No - please ensure that you have made your selections correctly, as bookings taking advantage of Bid2Stay discounts may not be modified, only cancelled.
Immediate online credit card payment is required in order to secure Bid2Stay bookings.
On the top right of the Bid2Stay website home page, click the menu icon. Select the 'Cancel a Booking' option. Enter your email address and reference number and confirm the cancellation.
No - Bid2Stay bookings are non-refundable.
Immediate online credit card payment is required in order to secure Bid2Stay bookings. CLHG Rewards points cannot be used to pay for Bid2Stay reservations.
The only CLHG rewards points earned for Bid2Stay bookings are those that may be gifted to you, as part of your chosen bid.
On the top right of the Bid2Stay website home page, click the menu icon. Select the option. Enter your Username and password and click the 'Log In' button.
Your full profile can only be viewed when logged in on the www.clhg.com website.
No Clicks Club Card points are earned when making Bid2Stay bookings.
Correct, bidding may only be conducted for one room at a time. Spins are limited to 3 spins per booking. Should you not complete/confirm your booking, you will not be able to bid for rooms for a 24 hour period.
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